Shipping policy
Shipping Policy
Thank you for shopping with us.
We are committed to processing and delivering your order as quickly as possible. Please review the information below regarding our shipping process.
Order Processing Time
All orders are processed within 1–3 business days after payment has been successfully received and verified.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, product launches, holidays, or unforeseen circumstances, processing times may be slightly extended.
Estimated Delivery Time
After your order has been processed and shipped, estimated delivery is typically:
6–12 business days
Please note that delivery times are estimates and are not guaranteed.
Actual delivery times may vary depending on:
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Destination country or region
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Customs clearance procedures
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Local postal services and carriers
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Weather conditions
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Transportation disruptions
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Peak holiday seasons
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Other circumstances beyond our control
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.
Please allow several business days for tracking updates to appear after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect, incomplete, or undeliverable address is provided, any additional shipping fees, reshipping fees, return fees, customs charges, or other related costs will be the responsibility of the customer.
We are not responsible for orders delivered to an address provided incorrectly by the customer.
Customs, Duties & Taxes
International shipments may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
These charges are determined by local authorities and are the sole responsibility of the customer.
We do not control and are not responsible for customs processing times, duties, taxes, or other import-related charges.
Delayed Deliveries
While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to circumstances outside our control.
Delivery delays caused by customs inspections, transportation issues, carrier delays, weather events, labor disruptions, or other external factors do not automatically qualify an order for cancellation, refund, or compensation.
Lost, Stolen, or Delivered Packages
Once a package has been marked as delivered by the carrier, responsibility for the package transfers to the recipient.
We are not responsible for packages that are lost, stolen, misplaced, or damaged after being marked as delivered.
Customers should contact the carrier directly and, if necessary, local authorities regarding missing delivered packages.
Contact Us
If you have any questions regarding your order or shipping status, please contact us at: