Return & Refund Policy

We offer a 90-day return policy, which means you have 90 days from the date your order is delivered to request a return.

To initiate a return, please contact us at snapixxhome@gmail.com before sending any item back. Returns sent without prior authorization may not be accepted.

Conditions for an Accepted Return

To be eligible for a return, the item must:

• Be in good condition, without significant damage, breakage, or modifications.

• Not show signs of excessive, improper, negligent, or intentional misuse.

• Be returned in its original packaging, or equivalent packaging that adequately protects the item during transit.

• Include proof of purchase or a valid order number.

Items that do not meet these requirements may not be eligible for a refund.

Return Shipping Costs

For returns requested due to customer preference, customer error, or any reason unrelated to a product defect or shipping mistake, the customer is solely responsible for all return-related expenses, including but not limited to:

• Return shipping costs

• Shipping insurance (if purchased)

• Customs duties

• Import taxes

• Brokerage fees

• Any other charges associated with the return

Original shipping charges are non-refundable.

We do not provide prepaid return labels for voluntary returns unless otherwise required by applicable law.

Exchanges

If you wish to exchange an item for a different color, size, model, or variation, you will be responsible for all return shipping costs and any additional shipping costs associated with sending the replacement item.

Customer Errors

Returns resulting from customer preference or customer error remain the responsibility of the customer, including but not limited to:

• Ordering the wrong color

• Ordering the wrong size

• Ordering the wrong quantity

• Purchasing the item by mistake

• No longer wanting the item

• Providing an incorrect or incomplete shipping address

In such cases, all return and reshipping costs are the responsibility of the customer.

Damaged Through Customer Use

Refunds, replacements, or exchanges will not be provided for products that have been:

• Intentionally damaged

• Accidentally damaged by the customer

• Improperly used

• Modified, repaired, or altered

• Damaged due to misuse, neglect, abuse, or failure to follow product instructions

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival and contact us within 7 days of delivery if you receive a defective, damaged, or incorrect item.

We will review the issue and provide an appropriate resolution, which may include a replacement, refund, store credit, or another remedy as required by applicable law.

Non-Returnable Items

The following items cannot be returned:

• Perishable goods

• Personalized or custom-made products

• Personal care items

• Hazardous materials

• Flammable liquids or gases

• Gift cards

• Final sale or clearance items

Refunds

Once your return has been received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be issued to the original payment method used for the purchase within 10 business days.

Please note that your bank or payment provider may require additional processing time before the refund appears in your account.

Shipping fees, return shipping costs, customs duties, taxes, and other related expenses are non-refundable.

If more than 15 business days have passed since your refund was approved, please contact us at snapixxhome@gmail.com.

Compliance With Applicable Laws

Nothing in this policy limits or excludes any consumer rights that cannot be waived or restricted under applicable law.